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In all, six essay style questions are presented with their weightings. You are required to show evidence of reading and use examples of relevant business information systems to support your answers. The question in Section A is compulsory. You should answer only TWO questions from Section B.
Section A is compulsory
Question 1 (1000 Words)
Rey Nolds Cycles is a small bicycle servicing, repairs, and retail shop, that has been in business for almost three years. During the early stages of the Covid19 lockdown period, the business experienced a rapid growth in all areas and has moved into larger premises, increased its number of staff, to cope with extra demand. Currently, all aspects of the business are managed using a single master spreadsheet, which is now too difficult and time consuming to maintain. They have contacted you, as a business systems solutions consultant, to discuss what options are available to them for an integrated system(s) approach across all operational areas. Initially, you arrange to meet the owners to discuss the general benefits and potential drawbacks of using BIS to help them decide what they need. Provide a concise overview of the different types of BIS, backed up with literature and case examples, that would be most suitable for Rey Nolds Cycles.
Section B Candidates should answer TWO questions (1500 Words)
Question 2 (750 Words)
Modern large organisations make use of integrated BIS platforms daily. However, these organisations still need to adhere to the basic concepts of responsibility, accountability, and liability as applied to ethical decision making. Define these three concepts and critically discuss how they relate to one another in terms of BIS. Use examples from real companies and literature sources to support your answer.
Question 3 (750 Words)
Knowledge management systems (KMS) improve how knowledge and expertise are managed in a company. Typically, KMS deal with and manage various types of knowledge within an organisation. Critically discuss how KMS help to gather and use knowledge from personal and undocumented expertise of personnel within an organisation. Link your discussion to literature and practise.
Question 4 (750 Words)
Modern businesses are using publicly available cloud-computing services to satisfy their information systems and technology needs as they evolve. Critically evaluate the main attractions of those services to businesses planning to adopt them.
Question 5 (750 Words)
A small independent brewery, specialising in American style IPA beers, wants to expand its business and improve its relationships with its customers. Using examples, evaluate how business information systems can assist with customer retention and building customer relationships.
Question 6 (750 Words)
Recent news headlines have highlighted logistics and supply chain problems, from driver shortages and increased demand across many areas of business. Using case examples and literature sources to support your answer, critically evaluate how relevant business information systems can improve the efficiency of a company’s supply chain, from raw materials through to finished products being delivered to customers.