Privacy Policy

在您同意我们处理您的个人数据或在我们网站的任何表格中向我们提供您的个人数据之前,我们恳请您仔细阅读本隐私政策,以便我们能够确保您完全理解我们的合作条件。本隐私政策适用于您对服务的使用,如我们的条款和条件中所定义的。本隐私政策解释了我们何时、何地、为何处理使用本网站的人的个人数据,我们如何使用这些数据,我们可能向他人披露这些数据的条件,您对您的个人数据的权利,以及我们如何保持这些数据的安全。
Before you give us your consent on the processing of your personal data or provide us with your personal data within any form on our website, we kindly ask you to read this Privacy Policy carefully, so we can be sure that you completely understand the conditions under which we would cooperate. This Privacy Policy applies to your use of the Services, as defined in our Terms and Conditions. This Privacy Policy explains when, where, and why we process personal data about people who use the Website, how we use it, the conditions under which we may disclose it to others, your rights in respect of your personal data, as well as how we keep it secure.

对条款的解释 INTERPRETATION OF THE TERMS

  • “个人数据 “是与您有关的任何信息,单独或与其他信息相结合,使收集和处理这些信息的人能够将您作为一个人识别。
  • “个人数据的处理 “是指对您的个人数据的任何操作,无论是否通过自动化手段,如收集、记录、组织、结构化、储存、改编或更改、检索、咨询、使用、通过传输、传播或以其他方式提供披露、调整或组合、限制、删除或销毁。
  • “数据主体 “是指其个人数据被负责处理的控制器处理的任何已识别或可识别的自然人;它指您作为本网站的客户。
  • “数据主体/用户的同意 “是指数据主体/用户自由给予的、具体的、知情的和不含糊的意愿表示,他们通过声明或明确的肯定行动,表示同意处理与他们有关的个人数据。
  • “网站 “是指coursepear.com,移动网站,和移动应用程序。
  • 其他一些术语如客户、专家、公司等,在我们的条款和条件中都有定义。
  • “Personal data” is any information relating to you and that alone or in combination with other pieces of information allows a person that collects and processes such information to identify you as an individual.
  • “Processing of the personal data” means any operation with your personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • “Data subject” is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing; it means you as a Customer of the Website.
  • “Consent of the data subject/user” is any freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes by which they, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to them.
  • “Website” refers to coursepear.com, mobile website, and mobile application.
  • Some other terms like Customer, Expert, Company, etc., are defined in our Terms and Conditions.

一般情况 GENERAL

  • 每当您访问本网站时,我们都会收集日志信息,并在您的设备上安装cookie,以此来跟踪您在本网站的活动。您可以随时选择不使用cookies,除非没有cookies网站就无法运行。当您是注册客户时,我们可能会从您那里收集并处理您在注册时特别提供给我们的Cookie标识符和数据,包括名字、姓氏、电子邮件、电话号码或社交网络ID(如果通过Facebook或谷歌分配)、时区、IP地址和设备类型。具体来说,如果您是专家,除了上述信息,我们还可能收集和处理您提供的其他数据,包括邮政编码、性别、出生年份、居住城市和教育经历。我们只在有合法依据的情况下处理您的个人数据。
  • Whenever you access the Website, we collect log information and put cookies on your device, by which we track your activity on the Website. You can always opt-out of cookies except those without which the Website cannot work. When you are a registered Customer, we may collect from you and process Cookie identifiers and data you specifically provide us with upon registration, including first name, last name, email, phone number, or social network ID (if assigned through Facebook or Google), time zone, IP address, and device type. Specifically, if you are an Expert, we may also collect and process, besides the aforementioned information, the other data provided by you, including zip code, gender, year of birth, city of residence, and education experience.We process your personal data only when we have lawful bases.

我们收集的数据:范围

本公司仅向您收集以下信息,并仅用于以下所述目的。

客户的账户

本公司收集和处理您在注册和进一步编辑账户设置时提交的个人数据。

首次使用本网站时,您必须在注册时接受我们的条款和条件以及其他必要的政策(如隐私政策和退款政策),并同意本公司处理您的个人数据。为此,您必须通过点击下面的 “接受 “按钮确认以下同意声明(如果您不想同意,请点击 “拒绝”;届时将无法使用本网站):是的,我理解并同意这些条款和条件,包括隐私政策和退款政策。

出于注册目的,您有义务提交以下必要信息:您的电子邮件和密码。其余信息(名和姓、电话号码、出生日期、社交账户链接)是额外的。你可以随时用附加信息编辑你的账户。同时,你不需要提供注册时没有特别必要的额外信息,这是你的选择。

对于与专家分享您的个人信息所造成的任何后果,我们不承担责任。

专家的账户

本公司收集和处理专家在网站上注册时提交的个人数据。为了注册,专家要提交他们的电子邮件和密码、护照数据(包括其扫描件)、简历、确认教育和付款数据的文件,在某些情况下,还要提交账单地址。

订单详情

本公司收集和处理您的订单细节,包括您在填写订单时提到的所有信息。这同样适用于通过消息系统与专家分享的信息以及任务的指示。

信息的发布

我们处理您在网站上自由提交的个人数据。这可能是您在网站上填写的调查或您向我们提供的反馈。我们沟通的细节包括您在联系我们的客户支持团队以提出问题和解决任何可能的问题时提供给我们的任何信息。

本公司还可能处理您在/通过我们的网站发布的您提供的信息(包括内容和信息),包括个人可识别信息。通过这样做,你承认你通过服务分享的任何信息将被网站和专家获得。您还承认,您的部分内容不能被删除,因为它可能与您收到的和专家使用的服务有关。

除非你选择退出,否则我们会在法律允许的范围内保留这些信息以解决纠纷、提供客户支持和排除故障。

服务的使用、Cookies和其他类似技术

当您使用我们的服务时,我们监测和分析网络流量,并跟踪您在使用我们的服务时的行为。我们可能会收到有关您的IP地址、代理服务器、操作系统、网络浏览器、或基于手机设置的移动运营商和位置的信息。这有助于我们研究市场,提高我们在网站上的服务质量。此外,我们使用cookies来了解并记住您的偏好,以便您今后访问。

所有客户都可以选择在每次发送cookie文件时,由他们的浏览器发出通知。此外,他们还可以通过浏览器设置关闭cookies。请注意,关闭cookies可能会影响或限制我们网站上的一些特性和功能。无论cookies政策的设置如何,您都可以下订单。

如果您已经同意我们网站的cookie,并想改变或禁用它们,请使用您的浏览器的以下说明。

Safari浏览器
谷歌浏览器
互联网浏览器
火狐

计费信息

当您在我们的网站上为一项服务付款时,您向我们提供了关于您的付款和其他信息。请注意,我们不会在我们的网站上收集、处理或储存您的支付卡细节或其他与支付有关的信息。我们只是将其发送给第三方支付供应商。如果没有这些数据,本公司将无法向您收费并向您提供您所选择的服务。

同时,出于税收和财务报告的目的,我们只在一定时期内储存以下信息:客户的姓和名,卡的最后四位数字,交易号码,以及在某些情况下的移动电话。

敏感数据

除非您明确同意,本公司不会处理您的敏感数据。

社交网络上的网页

我们在社交网络上维护公司的官方网页,如Facebook。当您与我们的社交网络页面进行互动时,如订阅页面、留下评论或偏好(如 “喜欢 “我们的帖子),我们可以分析这些数据,以衡量我们的效率,并为了我们的合法利益对我们的社交媒体营销进行分析。

提交税务文件所需的信息

为了遵守适用的税收和会计法规,我们可能被要求提交包含您的个人数据的各种税收文件。为了提交税务文件,我们可能会处理您的个人数据,包括但不限于您的全名、国籍、永久居留地址、邮寄地址、出生日期、美国纳税人识别号码或外国税务识别号码。

DATA WE COLLECT: SCOPE

The Company collects from you only the following information and only for the stated the below purposes:

Account for Customer

The Company collects and processes personal data submitted by you upon registration and further editing of settings in your account.

When using the Website for the first time, you have to accept our Terms and Conditions and other necessary policies (such as the Privacy Policy and Refund Policy) during the registration and agree to the processing of your personal data by the Company. For this purpose, you have to confirm the following declaration of consent by clicking on the “ACCEPT” button underneath (if you do not want to give consent, please click on “REJECT”; the use of the Website will not be possible then):Yes, I understand and agree to the Terms and Conditions, including the Privacy Policy and Refund Policy.

For registration purposes, you are obliged to submit the following necessary information: your email and password. The remaining information (first name and last name, phone number, date of birth, links to social accounts) is additional. You may edit your Account anytime with additional information. At the same time, you are not required to provide additional information not specifically necessary for the registration, it is your choice.

We are not responsible for any consequences caused by sharing your personal information with the Experts.

Account for Experts

The Company collects and processes personal data submitted by Experts upon registration on the Website. For registration purposes, Experts submit their email and password, passport data (including its scanned copy), CV, documents that confirm education and payment data, and in some cases, billing address.

Order Details

The Company collects and processes your order details, including all the information you mention when you fill out the order form. The same applies to the information shared with the Expert via Messaging System and the instructions for the assignment.

Posting of Information

We process personal data freely submitted to you on the Website. This may be a survey you fill in on the Website or feedback you provide us with. The details of our communication include any information you provide us with when you contact our customer support team to ask questions and solve any possible problems.

The Company may also process information provided by you (including content and messages) that you post on/through our Website, including personally identifiable information. By doing so, you acknowledge that any information you share through the Services will be available to the Website and to the Experts. You also acknowledge that parts of your content cannot be deleted as it may be connected to the Services received by you and used by the Experts.

Unless you opt-out, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

Service Use, Cookies, and Other Similar Technologies

When you use our Services, we monitor and analyze web traffic and keep track of your behavior while using our Services. We may receive information about your IP address, proxy server, operating system, web browser, or mobile carrier and location based on phone settings. It helps us research the market and increase the quality of our service here at the Website. Additionally, we use cookies to understand and remember your preferences for your future visits.

All Customers can choose to be notified by their browsers about each time a cookie file is sent. Also, they can turn off the cookies via browser settings. Please note that disabling cookies may affect or limit some features and functions on our Website. You will be able to place orders regardless of the cookies policies’ settings.

If you have already agreed to cookies on our website and want to change or disable them, please use the following instructions for your browser.

Safari
Google Chrome
Internet Explorer
Firefox

Billing Information

When you pay for a service on our Website, you provide us with payment and other information about you. Please note that we do not collect, process, or store your payment card details or other payment-related information on our Website. We just send it to third-party payment providers. Without this data, the Company would not be able to bill and provide you with the Service you have selected.

At the same time, for tax and financial reporting purposes, we store for a certain period of time only the following information: the Customer’s first name and last name, the last four digits of the card, the transaction number, and in some cases mobile phone.

Sensitive Data

Unless you explicitly agree, the Company does not process your sensitive data.

Pages on Social Networks

We maintain the Company’s official pages on social networks, such as Facebook. When you make interactions with our social network pages, such as subscribe to the pages, leave comments or preferences (e.g., ‘like’ our posts), we can analyze this data to measure our efficiency and conduct an analysis of our social media marketing in our legitimate interests.

Information Required for Submitting Tax Documentation

To comply with the applicable tax and accounting legislation, we may be required to submit various tax documentation containing your personal data. For submitting tax documentation, we may process your personal data, including but not limited to your full name, country of citizenship, permanent residence address, mailing address, date of birth, U.S. taxpayer identification number, or foreign tax identifying number.

我们收集的数据:目的

我们可能会处理您自愿提供给我们的个人数据,用于以下定义的目的。从我们的角度来看,我们处理您的个人数据是为了在最大程度上实现网站使用的个性化,并根据条款和条件为您提供高质量的服务。

服务的提供

我们处理您的个人数据,以授权访问我们的服务,并履行我们在服务提供条款和条件下的义务。具体而言,我们在注册时使用您的个人数据,以帮助专家找到您的账户或资料,从而为您提供服务。请注意,如果没有您根据我们的条款和条件提供的信息,我们将无法为您提供我们网站的功能,并将您与专家联系起来。

支付服务

为了让您使用服务,您需要通过我们的合作伙伴–第三方支付提供商提供支付(例如,信用卡详细信息)和账单信息,第三方支付提供商通过应用加密和其他安全措施处理您的个人数据。请参阅我们的退款政策以了解更多信息。

我们使用第三方支付供应商通过在线账户支付向您收费,而不是直接处理您的信用卡/借记卡信息。相应地,所有的交易都是安全的,因为我们的合作伙伴–支付提供商使用加密保护。我们不在我们的服务器上储存您的付款信息。

我们也可能使用第三方服务供应商共享的您的支付卡交易数据,以确认特定的交易发生,以及您有资格获得促销优惠;例如,您的购买日期和金额以及您的卡号的最后四位数,以便我们可以用我们的记录来验证您的购买。

通讯

我们可能通过电子邮件和其他方式与您联系,包括通过公开的通知,以达到服务相关的目的(欢迎信、安全和法律通知、公告、网站更新、提醒、建议等)。我们也可能使用您的数据,使您能够与专家沟通。

您的联系数据(包括电子邮件、电话号码等)也可能被用于收集反馈。我们可能会联系你参与研究,以改善我们产品的用户体验。该研究将仅用于内部目的,包括。

功能开发和产品更新。
营销活动。
支持更新。
其他用于改善您的体验的服务更新。

在收到我们的通信后,您总是能够在每条信息中选择退出此类通信,但不包括法律通知或网站上的用户设置变更。

营销和推广

我们可以处理您的个人数据,以分析、个性化和改善我们的营销行为,除非我们在这方面的行动需要您的具体同意。我们还可以向您发送直接的营销电子邮件和特别优惠,除非我们在这方面的行动需要您的具体同意。但是,您可以通过每条信息中的相应链接下的机制,以及通过用户设置,随时选择退出我们的营销信息。

分析和发展

为了建立改进网站的新方法,找到我们服务的兴趣点,以及为了分析的目的,我们监测和分析您提供给我们的个人数据,包括您在注册时提供的信息、网络流量、cookies和使用数据,如您访问的日期和时间、您的位置、您在访问期间使用的设备类型以及其他有关网站使用的数据。

此类分析的目的是了解客户对某些功能的参与和满意度,以改善客户体验,开发新的有用功能,并简化我们的服务。

我们也可能通过网站使用外部合规服务进行投票和调查。您没有义务对其作出回应,而且您可以通过用户设置选择退出此类投票和调查。为了根据您过去对我们服务的使用情况,向您提供信息、优化并提供相关广告,我们可能会处理您的客户数据和cookies。

支持

如果在网站上出现任何争议,我们可以使用数据(包括通信)来解决这些问题,监督客户和专家在网站上的行为,并回应任何投诉或请求。

遵守法律规定

我们处理某些付款信息以遵守财务和/或会计领域的适用法律要求。我们还可能处理在平台上收集的与我们从您或任何其他主管人员和/或机构收到的法律要求有关的数据,我们可能使用这些信息来行使、捍卫和/或建立我们的法律权利。

预防欺诈

某些信息,如您的日志信息、支付信息以及您在网站上的行为,将受到我们的监督,以防止网站上的欺诈活动,并协助您满足您的需求。

变化

如果本网站决定改变上述处理目的,我们将在新设定的目的范围内使用您的个人数据之前通知您这些变化。这种变化的通知将被发送到您的电子邮件,您必须为修改后的目的提供您的同意,除非额外的处理目的与上述目的一致。

存档目的

在法律上需要证明某些事件的情况下,我们可能会将您的信息存档(例如,在建立、追求或辩护索赔时),这是我们的合法利益。

回应由您发起的联系

当您与我们联系时(例如,通过联系表格、电子邮件或聊天机器人),您可以向我们提供您的联系信息,我们可以用这些信息来回应您。提供有关本公司的信息是我们的合法利益。

打击不当行为和促进安全

我们检查有关我们网站的操作和使用的信息,以验证客户和账户,加强安全,并打击不当行为、垃圾邮件或欺诈。在这样做的时候,我们确保我们的网站是按照我们的条款和条件使用的,并保持没有有害和不适当的内容。确保我们网站的安全并使其成为我们用户的安全场所是我们的合法利益。

汇总/取消识别/匿名化数据

我们可能会对通过我们的网站和服务收集的任何信息进行汇总、去识别和/或匿名化,从而使这些信息不再与您的个人身份信息(如您的姓名或电子邮件地址)相关联。我们可以将汇总和匿名的信息用于任何目的,包括用于研究和营销目的,我们也可以酌情与第三方分享这些信息。

DATA WE COLLECT: PURPOSES

We may process the personal data you provided us voluntarily for the purposes defined below. From our perspective, we process your personal data to personalize the use of the Website to the fullest extent possible and to provide you with high-quality Services under the Terms and Conditions.

Provision of Services

We process your personal data to authorize access to our Services and to fulfill our obligations under the Terms and Conditions for Services provision. Specifically, we use your personal data upon registration to help the Experts find your account or profile in order to provide you the Services.Please note that without the information provided by you under our Terms and Conditions, we will be unable to provide you with the functionality of our Website and connect you with the Experts.

Payment Services

In order for you to use the Services, you will need to provide payment (e.g., credit card details) and billing information through our partners – third-party payment providers, which process your personal data by applying encryption and other security measures. Please see our Refund Policy for more information.

We use third-party payment providers to bill you through an online account payment in lieu of directly processing your credit/debit card information. Correspondingly all transactions are secured as our partners-payment providers use encryption protection. We do not store your payment information on our servers.

We may also use your payment card transaction data as shared by third-party service providers to confirm a specific transaction occurred and that you qualify for a promotional offer; for example, the date and amount of your purchase and the last four digits of your card number so that we can verify your purchase with our records.

Communications

We may contact you via email and other ways, including through publicly available notices, for Services-related purposes (welcome letter, security and legal notices, announcements, Website updates, reminders, suggestions, etc.). We may also use your data to enable you to communicate with the Experts.

Your contact data (including email, phone number, etc.) may also be used for gathering feedback. We may contact you to participate in research to improve the user experience of our product. The research will be used for internal purposes only, including:

Feature development and product updates;
Marketing activities;
Support updates;
Other service updates for improving your experience.

Having received the communications from us, you are always able to opt-out of such communications in each message, excluding legal notices or changes to user settings on the Website.

Marketing and Promotion

We may process your personal data in order to analyze, personalize and improve our marketing practices unless our actions in this regard require your specific consent. We can also send you direct marketing emails and special offers unless our actions in this regard require your specific consent. But you may always opt-out of our marketing messages, using the mechanisms described under the respective link in each message and through the user settings.

Analytics and Development

In order to establish new ways to improve the Website, find the points of interest in our Services and for the purposes of analytics, we monitor and analyze the personal data you provide us with, including information you provide upon the registration, the web traffic, cookies and usage data, such as the date and duration of your visit, your location, type of the device you used during your visit and other relevant data on the use of the Website.

The purpose of such analytics is to understand Customer engagement and satisfaction with certain features in order to improve the Customer experience, develop new useful features, and streamline our Services.

We may also carry out polls and surveys through the Website using external compliant services. You are not obliged to respond to them, and you may opt-out of such polls and surveys through user settings. In order to inform, optimize and serve you relevant advertising based on your past use of our Services, we may process your Customer data and cookies.

Support

In case of any disputes on the Website, we may use data (including communications) to resolve such matters, supervise Customer and Expert behavior on the Website, and respond to any complaints or requests.

Compliance with Legal Requirements

We process certain payment information to comply with applicable legal requirements in the field of finances and/or accounting. We also may process the data collected on the platform in connection with legal requests we receive from you or any other competent person and/or body, and we may use this information to exercise, defend and/or establish our legal rights.

Fraud Prevention

Certain information, such as your log information, payment information, and your behavior on the Website are subject to our supervision to prevent fraudulent activities on the Website and assist you with your needs.

Changes

If the Website decides to change the purposes of processing specified above, we will inform you about such changes prior to the use of your personal data within the newly set purposes. The notification of such changes will be sent to your email, and you will have to provide your consent for the amended purposes unless the additional purpose of processing is compatible with those listed above.In case you do not want to provide us with the requested personal data for the purposes specified above, you may not have access to certain functions of the Services.

Archival Purposes

We may archive your information in the event of a legal need to prove certain events (e.g., in the establishment, pursuit, or defense of claims), which is our legitimate interest.

Responding to Contact Initiated by You

When you contact us (e.g., via contact forms, email, or chatbots), you may provide us with your contact info, which we may use to respond to you. Providing information about the Company is our legitimate interest.

Combating Inappropriate Behavior and Promoting Safety

We examine information about the operation and use of our Website to verify Customers and accounts, enhance security and combat inappropriate behavior, spam, or fraud. In doing so, we ensure our Website is used in accordance with our Terms and Conditions and remains free of harmful and inappropriate content. Securing our Website and keeping it a safe place for our users is our legitimate interest.

Aggregate/De-Identify/Anonymize Data

We may aggregate, de-identify, and/or anonymize any information collected through our Website and our services so that such information is no longer linked to your personally identifiable information (such as your name or email address). We may use aggregated and anonymized information for any purpose, including for research and marketing purposes, and we may also share such information with third parties at our discretion.

数据处理的法律依据是什么?

如上所述,我们以各种方式使用个人数据,这取决于您对我们网站的使用和/或对我们服务的参与。我们可能会根据以下一个或多个法律依据来处理您的个人数据,具体视情况而定。

处理是基于您的同意。

处理是为了根据我们的条款和条件向您提供我们的服务。

为了我们的合法利益,处理是必要的。这些合法利益是

遵守财务和会计法规。
通过分析网站流量和财务业绩指标来评估本公司的业务效率。
通过社会媒体网络、媒体机构和附属机构(如博客或影响者)推广本网站。
预防欺诈,确保对个人数据的适当保护。
专家的核查。

必要时,遵守适用法律(例如,数据主体请求处理)。

在特殊情况下,为保护您的重要利益或他人的重要利益,或为执行为公共利益或为行使赋予我们的官方权力而开展的任务。

在所有情况下,我们将在根据特定法律依据开始处理您的个人数据之前通知您适用的法律依据和其他相关细节,除非根据任何适用法律规定的义务,我们无法这样做。

WHAT ARE THE LEGAL BASES FOR DATA PROCESSING?

As explained above, we use personal data in various ways depending on your use of our Website and/or participation in our services. We may process your personal data in reliance upon one or more of the following legal bases, depending on the circumstances:

Processing is based on the consent you have given;

Processing is necessary to provide our Services to you according to our Terms and Conditions;

Processing is necessary for the purposes of our legitimate interests. Those legitimate interests are:

Compliance with financial and accounting legislation;
The assessment of the Company’s business efficiency by analyzing website traffic and financial performance indicators;
Promotion of the Website through social media networks, media outlets, and affiliates, such as bloggers or influencers;
Fraud prevention, ensuring the appropriate protection of personal data;
Experts’ verification.

Where necessary, compliance with applicable legislation (e.g., data subject request processing);

In exceptional cases, to protect your vital interests or vital interests of another person or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

In all cases, we will notify you about the applied legal basis for processing and other relevant details before we start the processing of your personal data on a specific legal basis unless we are not able to do so in accordance with our obligations under any applicable legislation.

本公司与谁分享您的个人资料

本公司从不向外界分享、出售或转让您的个人信息。然而,这并不包括我们与之合作运营网站并向您提供您在线订购的服务或产品的第三方。请注意,只有在这些方面也同意绝不分享、出售或转让他们从我们这里获得的关于我们的客户和访问者的任何信息时,这种合作才有可能。例如,我们可能与以下各方分享您的个人资料。

分包商

我们聘请分包商来帮助处理个人数据。这些可能包括托管服务提供商、管理我们技术基础设施的IT专家和技术人员、确保我们网站功能的服务提供商、理赔人员(包括保险公司)、广告和营销公司、会计和簿记办公室,以及法律顾问。所有分包商都根据与本公司签订的合同处理数据,并且只按照我们的指示进行。

广告商、广告公司和中介机构

根据cookies或其他在线标识符(如果它们包含个人数据)所包含的信息,广告商、广告公司和中介机构参与选择在我们网站上向您展示的广告内容的过程。

支付中介机构

当您为服务付款时,我们将把您的付款数据提供给我们的付款中介机构。

遵守法律和保护本公司及他人

如果法律要求我们披露您的信息,或者我们真诚地相信这种披露是本隐私政策所允许的,或者出于以下任何原因,这种披露是合理必要或适当的。

为了遵守法律程序。
执行本隐私政策或与您签订的其他合同,包括对潜在的违反行为进行调查。
对有关我们网站上的任何内容侵犯第三方权利的索赔作出回应。
对您的客户服务要求作出回应。
为了保护本公司、我们的代理人和同事以及公众的权利、财产或个人安全。这包括与其他公司和组织交换信息,以防止欺诈、防止垃圾邮件/恶意软件,以及其他类似目的。

在向我们提供您的个人数据时勾选相应的方框,即表示您同意在本隐私政策规定的目的范围内进行这种转移和处理。

WITH WHOM DOES THE COMPANY SHARE YOUR PERSONAL DATA

The Company never shares, sells, or transfers your personal information to outside parties. However, this does not include the third parties we cooperate with to run our Website and provide you with the Services or Products you order online. Please note that such cooperation is possible only if those parties also agree to never share, sell, or transfer any information about our customers and visitors that they receive from us.For example, we may share your personal data with the following parties:

Subcontractors

We engage subcontractors to help process personal data. These may include hosting service providers, IT specialists and technicians managing our technical infrastructure, service providers that ensure the functionalities of our Website, claims adjusters (including insurers), advertising and marketing companies, accounting and bookkeeping offices, and legal advisors. All subcontractors process data under contracts with the Company and only in accordance with our instructions.

Advertisers, Advertising Agencies, and Intermediaries

Based on the information contained in cookies or other online identifiers (if they contain personal data), advertisers, advertising agencies, and intermediaries participate in the process of selecting the content of advertisements that are displayed to you on our website.

Payment Intermediaries

When you pay for Services, we will provide your payment data to our payment intermediaries.

Legal Compliance and Protection of the Company and Others

We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons:

To comply with the legal process;
To enforce this Privacy Policy or other contracts with you, including investigations of potential violations thereof;
To respond to claims that any content on our Website violates the rights of a third party;
To respond to your requests for customer service;
To protect the rights, property, or personal safety of the Company, our agents and associates, and the public. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware prevention, and other similar purposes.

By ticking the respective box when providing us with your personal data, you agree to such transfer and processing within the purposes set in this Privacy Policy.

本公司将您的个人数据保存多长时间?

我们根据处理您的个人数据的目的,保留不同的时间。

为了执行服务

只要您在我们的网站上有一个用户账户,我们就会保存您的数据。如果您删除了您的用户账户或我们不得不删除您的账户(例如,由于您违反了我们网站的条款和条件或违反了法律),我们将删除或匿名化您的个人数据。然而,我们可能会将一些数据保留更长的时间,以遵守法律、税务和会计要求(例如,直到合同索赔的法定时效期或因您购买我们的服务而产生的税务责任的时效期结束),或者如果这些数据对于正在进行的或预期的法律程序是必要的。我们尽一切努力将保留的数据限制在必要的最低限度,并且保留的时间不超过要求。

基于合法的利益(我们的或第三方的)。

我们保留这些数据,直到您反对处理,或我们确定这些数据不再相关,或我们已经实现了使用这些数据的目的。

根据法律要求

我们按照适用的法律规定的时间使用这些数据。

基于您的同意。

直到(i)撤销您的同意或(ii)完成收集数据的目的,以较早者为准。

FOR HOW LONG DOES THE COMPANY STORE YOUR PERSONAL DATA

We retain your personal data for different periods of time depending on the purpose for which it is processed:

In Order to Perform the Services

We store your data as long as you have a user account on our Website. If you delete your user account or if we have to delete your account (e.g., due to your violation of the Terms and Conditions of our Website or violation of the law), we will delete or anonymize your personal data. However, we may retain some data for a longer time to comply with legal, tax, and accounting requirements (e.g. until the expiration of statutory limitation periods for contractual claims or limitation periods for tax liabilities arising from the fact that you purchased our services) or if the data is necessary for ongoing or anticipated legal proceedings. We make every effort to limit the retained data to the necessary minimum and to retain it for no longer than required.

On the Basis of a Legitimate Interest (Ours or that of a Third Party)

We keep it until you object to the processing or until we determine that the data is no longer relevant or we have already fulfilled our purpose for using it.

As Required by Law

We use the data for the time in accordance with applicable laws.

Based on Your Consent:

Until the earlier of (i) withdrawal of your consent or (ii) fulfillment of the purpose for which the data was collected.

您作为数据主体对公司处理您的个人数据的权利

确认的权利

您可以从本公司获得确认,以了解有关您的个人数据是否正在被处理。

访问权

你可以访问本公司处理的你的个人数据。

纠正的权利

你可以要求本公司完成不完整的个人数据,需要更正。

删除权(被遗忘的权利)

你可以要求公司删除个人数据。在大多数情况下,除非法律另有规定,否则本公司将予以删除。要删除您的个人数据,您可以

通过电子邮件联系我们,[email protected]。我们将在五天内对您删除信息的请求作出回应,并通知您结果。在请求中,你必须说明你的法定全名、地址、电话号码以及你用来注册网站以识别你的账户的电子邮件。你还必须提供一个你希望删除数据的理由,并列出你具体知道的由本公司处理和保留的信息。如果你希望从系统中删除所有数据,请在公函中也说明。
删除你账户中的特定项目(如你的付款方式等)。
删除你的整个账户。

限制处理的权利

您可以对您的个人数据的准确性提出异议,或者在公司对处理您的个人数据不再感兴趣,但您希望公司出于不同的原因,例如,对某人提出索赔,而不是删除信息,其处理将被限制。

数据可移植的权利

在技术上可行的情况下,您可以将您的个人数据从一个控制者直接传送到另一个控制者,而且这样做不会对他人的权利和自由产生不利影响。

反对公司处理您的个人数据的权利

当我们处理您的个人数据时,您可以反对我们为了公共利益执行任务或行使赋予我们的官方权力。另一种情况是我们为了我们或第三方所追求的合法利益而处理您的数据,而您认为这些利益被您的利益或基本权利和自由所压倒。如果您提出反对处理的要求,我们将不再处理个人数据,除非我们能证明有令人信服的合法理由。

通过联系我们随时撤回同意的权利

在我们收到您的撤销请求后,我们会及时处理,除非法律另有规定,否则我们将不再处理您的个人数据。如果上述原因之一适用,请按照本隐私政策末尾的指示联系我们。 我们将迅速确保该请求立即得到遵守。这些要求是免费的。如果您认为我们对您的数据的使用侵犯了您的权利,您可以向主管的数据保护机构提出申诉。请注意,当为直接营销目的处理您的个人数据时,您有权在任何时候反对这种处理,而无需提供任何理由,我们将不再为这种直接营销目的处理您的数据。

要求提供您的个人资料副本的权利

作为一个注册用户,你也可以检查你在你的账户中提供的数据。

要求公司改正任何有关您的信息的权利

如果你认为不正确、过时或不完整,如果你在注册时或在完成你的用户资料时犯了错误,请不要犹豫地与我们联系。我们可能会问你有关你的用户账户的问题,以核实你的身份。我们将尽一切努力让您尽快行使您的权利,最迟不超过适用法律的要求。如果我们需要根据适用法律延长您的申请的处理期限,我们将通知您延长期限并解释延迟的原因。确保高水平的个人数据保护是本公司的优先事项。

针对加州居民的其他信息

加州消费者保护法》(CCPA)要求我们向加州居民提供关于我们如何收集、使用和分享个人信息的一些额外信息。本第13(B)(i)条仅适用于加州居民的 “个人信息”,正如CCPA所定义的那样,它是对上述本隐私政策其余部分信息的补充。关于非加州居民的个人数据可能会以不同方式处理,并且不受本节所述相同权利的约束。本节仅在CCPA要求的范围内适用,因此本节不包括一些有关加州居民的个人信息。

行使CCPA权利

如果您是加州居民,加州法律可能允许您要求我们向您提供。

我们在过去12个月中收集或披露的关于您的个人信息的类别。
此类信息的来源类别。
收集或出售您的个人信息的业务或商业目的;以及
我们与之共享个人信息的第三方的类别。获取和/或我们持有的关于您的某些信息的副本。
选择删除我们掌握的关于您的某些信息。

根据适用法律,某些信息可能被豁免于此类要求。例如,我们需要某些类型的信息,以便我们能够向您提供服务。如果你要求我们删除,你可能无法再访问或使用我们的网站。

我们保留在回应您的请求之前对您的身份进行满意的核实的权利,这可能包括,根据您提出的请求的类型、您请求的任何数据的敏感性以及您与我们关系的性质:核实您的姓名,要求您点击我们发送到您的电子邮件地址的链接,或要求您向我们提供只有您可能拥有的关于我们关系的信息。

闪耀的光芒披露

加州 “照亮 “法规定,加州居民在某些情况下有权要求我们提供有关我们与第三方分享某些类别的个人信息(如照亮法所定义的)以用于其直接营销的方式。我们不会为第三方的直接营销目的与他们分享您的个人信息。

YOUR RIGHTS AS DATA SUBJECT REGARDING YOUR PERSONAL DATA THE COMPANY PROCESSES

Right of Confirmation

You can obtain confirmation from the Company as to whether personal data concerning you is being processed.

Right of Access

You can access your personal data processed by the Company.

Right to Rectification

You can ask the Company to have incomplete personal data requiring corrections completed.

Right to Erasure (Right to Be Forgotten)

You can request the Company to erase personal data. In most cases, the Company will erase it unless otherwise required by legislation. To delete your personal data, you can:

Contact us by email at [email protected]. We will respond to your request to delete your information within five days and notify you of the outcome. In the request, you must state your full legal name, address, phone number, and email that you used to sign up to the website to identify your account. You must also provide a reason why you want your data deleted and list the information that you are specifically aware of as being processed and retained by the Company. If you wish for all the data to be deleted from the system, please state so in the official letter as well.
Delete specific items from your account (such as your payment method, etc.).
Delete your entire account.

Right of Restriction of Processing

You can contest the accuracy of your personal data, or in case the Company is not interested in processing your personal data any longer, but you want the Company to do this for different reasons, for example, to bring a claim against somebody and, instead of the erasure of information, its processing will be restricted.

Right to Data Portability

You can have your personal data transmitted directly from one controller to another, where technically feasible, and when doing so does not adversely affect the rights and freedoms of others.

Right to Object to Processing of Your Personal Data by the Company

You can object to our processing of your personal data when the processing is related to the performance of our task carried in the public interest or the exercise of official authority vested in us. The other case is if we process your data for the purposes of the legitimate interests pursued by us or by a third party, and you believe that such interests are overridden by your interests or fundamental rights and freedoms. If you make a request with an objection to processing, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing.

Right to Withdraw Consent at any Time by Contacting Us

After we receive a withdrawal request from you, we will process it in a timely manner, and we will no longer process your personal data unless otherwise set by law.If one of the aforementioned reasons applies, please contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately. These requests are free of charge.If you believe that our use of your data violates your rights, you can lodge a complaint with the competent data protection authority. Please note that when the processing of your personal data is carried out for direct marketing purposes, you have the right to object at any time to such processing without providing any justification and we will no longer process your data for such direct marketing purposes.

Right to Request a Copy of Your Personal Data

As a registered user, you can also check the data you have provided in your Account.

Right to Request the Company to Correct Any Information About You

If you believe that it is incorrect, outdated, or incomplete, do not hesitate to contact us if you make a mistake during registration or when completing your user profile.We may ask you questions regarding your user account in an effort to verify your identity. We will make every effort to allow you to exercise your rights as soon as possible and no later than as required by applicable law. If we need to extend the processing period for your application in accordance with applicable law, we will inform you of the extension period and explain the reasons for the delay.Ensuring a high level of personal data protection is a priority for the Company.

Additional Information for California Residents

The California Consumer Protection Act (the “CCPA”) requires us to provide California residents with some additional information regarding how we collect, use and share personal information. This Section 13(B)(i) only applies to “Personal Information” of California residents, as that term is defined in the CCPA, and it supplements the information in the rest of this Privacy Policy above. Data about individuals who are not residents of California may be handled differently and is not subject to the same rights described in this Section. This Section applies only to the extent required by the CCPA, so some personal information about Californians is not covered by this Section.

Exercising CCPA Rights

If you are a California resident, California law may permit you to request that we provide you with:

The categories of Personal Information we have collected or disclosed about you in the last twelve months;
The categories of sources of such information;
The business or commercial purpose for collecting or selling your Personal Information; and
The categories of third parties with whom we shared Personal Information.Access to and/or a copy of certain information we hold about you.
An option to delete certain information we have about you.

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide services to you. If you ask us to delete it, you may no longer be able to access or use our Website.

We reserve the right to verify your identity to our satisfaction before responding to your request, which may include, depending on the type of request you are making, the sensitivity of any data you are requesting, and the nature of your relationship with us: verifying your name, asking you to click on a link that we send to your email address, or requesting that you provide us with information about our relationship that only you are likely to have.

Shine the Light Disclosure

California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

其他隐私承诺

跨境转移

我们在美国境内和美国境外处理您的个人数据。尽管我们处理数据的国家可能有不同的法律,但我们采取措施确保高度的隐私合规。

回复和反应的时间

公司将在收到您的请求后一个月内提供与您的上述权利有关的行动信息,时间最长。如果公司被大量的请求所淹没,或者所涉及的请求很复杂,需要采取大量的行动,则该期限可再延长两个月。公司将在收到请求后一个月内通知你任何此类延长,并说明延迟的原因。

安全问题

公司采取技术和组织措施,确保信息的处理方式能够保证信息的适当安全,包括防止未经授权或非法的处理以及意外的损失、破坏或损害。

访问账户以提供支持

在特殊情况下,如需要客户支持,我们的支持专家可能需要访问您的账户。当这种情况发生时,他们将能够看到提交给您账户的个人数据。

我们承诺,在开始排除故障之前,总是会征求您的许可,以访问您的账户。请注意,如果您不想授予您访问账户的许可,可能会影响提供客户支持的时间和质量。

儿童的隐私

儿童的隐私是我们关注的问题之一。未经父母或法定监护人的明确许可,本服务不打算供16岁以下的儿童使用。

如果你未满16岁,在向本公司提交任何个人数据之前,你需要得到你父母/法定监护人的许可。我们可以处理16岁以下儿童的个人数据,前提是这些数据是由父母/法定监护人为使用服务的明确目的而同意提供的。

违规通知

如果您的任何个人数据被侵犯,如果您作为数据主体的权利有被侵犯的高风险,我们会在没有不当延迟的情况下通知您和相应的数据保护机构。我们也将尽最大努力减少任何此类风险。

“不要跟踪 “请求

本公司不会为第三方的直接营销目的而与他们分享个人数据。此外,我们的服务不支持 “不跟踪 “请求。

OTHER PRIVACY COMMITMENTS

Cross-Border Transfers

We process your personal data both within the United States and outside the United States. Although countries where we process data may have different laws, we take measures to ensure high privacy compliance.

Time for Reply and Reaction

The Company will provide information on action taken on your request related to your rights specified above within one month of receipt of the request for the longest. That period may be extended by two further months if the Company is overwhelmed by the number of requests or the request at issue is complicated and requires a lot of action. The Company will inform you of any such extension within one month of receipt of the request, together with the reasons for such delay.

Security

The Company takes technical and organizational measures to ensure the information is processed in a manner that ensures appropriate security of information, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage.

Accessing Account to Provide Support

In exceptional circumstances, such as required customer support, our support specialists may need to access your account. When such an occasion occurs, they will be able to see the personal data submitted to your account.

We undertake to always ask for your permission to access your account before we start troubleshooting. Please note that if you do not want to grant your permission to access your account, it may affect the time and quality of the provision of customer support.

Children’s Privacy

The privacy of children is one of our concerns. The Services are not intended for use by children under the age of 16 without the express permission of their parent or legal guardian.

If you are under the age of 16, you will need to get your parent’s/legal guardian’s permission before submitting any personal data to the Company. We may process the personal data of children under the age of 16, provided that data has been consensually provided by parents/legal guardians for the express purpose of using Services.

Breach Notifications

If any of your personal data is in breach, we would inform you and the respective data protection agencies as to the accidents without undue delay if there are high risks of violation of your rights as the data subject. We would also do our best to minimize any such risks.

“DoNotTrack” Requests

The Company does not share personal data with third parties for their direct marketing purposes. Also, our Services do not support “Do Not Track” requests.

提供数据是自愿的

向本公司提供任何个人数据完全是自愿的,这意味着您没有义务这样做。然而,提供个人数据对于创建用户账户和使用本网站是必要的。如果你不向本公司提供你的个人数据,你将无法使用我们网站的所有功能。

PROVIDING DATA IS VOLUNTARY

Providing any personal data to the Company is entirely voluntary, which means you have no obligation to do it. However, providing personal data is necessary to create a user account and use our Website. If you do not provide the Company with your personal data, you will not be able to use all of the features on our Website.

更新本政策

我们可能会不时地更新本隐私政策。我们将在我们的网站上公布这些变化或有关信息,我们将通过电子邮件或我们的网站通知您重大修改。
本隐私政策的任何变更将在修订后的隐私政策公布后生效。通过继续使用我们的网站,您确认您已经阅读并理解本隐私政策的最新版本。

UPDATING THIS POLICY

We may update this Privacy Policy from time to time. We will post the changes or information about them on our Website, and we will notify you of major modifications by email or through our Website.
Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted. By continuing to use our Website, you are confirming that you have read and understood the latest version of this Privacy Policy.


联系我们 Contact Us

有任何问题,请随时联络我们。If you have any questions, please feel free to contact us.